Beware Of this Place! Was given an estimate of $300 for teeth cleaning for my pug. As the date for the appointment approached, I was told I needed to come in for bloodwork. I asked if there was a charge. NO. I was told. No charge for anal gland/ear cleaning or nail trim, all included in the $300 package. Upon checking out my bill was almost $900!!!!! Apparently, my dogs Level of service, booted the price to $$518.61 and all of the "no charge" bloodwork was itemized at over $250 and the included bloodwork was itemized as well. Everyone just shrugged when I informed them of my quotes. I was then dragged into a room and told that I was to be charged with "theft of service" if I did not pay the entire bill. The practice mgr."Chelsea" was rude and uncooperative as well. I now doubt if my dog needed the 11 extractions. If it took more than eleven teeth being removed to get the service to a desired level, I am surprised my pug returned with any teeth at all.
Your Pet will be Happy!. Dr. Ellsworth provides exceptional service! She and the entire staff are very kind and caring. She really loves and knows her animals. She doesn't try to over sell you nor over speak you, meaning she sees the value in educating her pet owners so that they can become better care givers. Dr. Ellsworth and her staff take time to listen to you and your pets concerns and go through great lengths to address them. I have been to many veterinary clinics in the past, but I have never experienced service like this. They called almost every other day after my pets visit to check on his progress and see if his medications were working. If my pet was not showing improvement, they made time on the schedule to have him re-evaluated, even in the middle of an ice storm! The entire office is very friendly and knowledgable. They have positive attitudes that really make the difference. I'm very grateful to have my pet as a patient there and you will too!
Best veterinarian in Dallas!. My dad is a retired veterinarian, so my standards are extremely high. I have been so impressed by Dr Cantrell and his friendly staff -- they have continued to exceed my expectations. I have a cat who required knee surgery (very unusual for a cat) last year and my husband and I were very pleased with the results. Dr. Cantrell always takes his time and is one of the most considerate and thorough persons I've ever met. My dad was also impressed with his work and willingness to take the time to discuss our concerns regarding our pets' health. I recommend East Dallas Veterinary to everyone!
like family. My dogs and cat like Dr. Ellsworth's bed side manner. I have an older dog with meds and the staff is very nice and understanding about it. It helps me feel better. I've boarded a couple times and it always works out great.