Yani is a great new addition to the team! She's very friendly, professional and gentle. Dr. Scarborough is always top notch! Very pleased with their service!
We always have a great experience when my son has an appointment. Everyone is so friendly and we are welcomed into the building with a smile and greeting every time. Staff is amazing and have conversations with us , as if we have known them for years. Saurah has been our assistant the most when we visit she is so sweet and always gives advice to our questions.
Each time we visit to have my daughter Lyniah's braces adjusted they are always very prompt and welcoming. It is a great environment and we love the new location.
Awesome experience getting the braces on. The boys had a great experience and were treated so kindly. Thank you for thinking of so many small but meaningful things that made the experience special.
Great experience today. Yani was very attentive, everyone else was friendly as usual, and Dr. S took time to answer questions and explain options when I asked for clarification. I feel comfortable with the plan we made for moving forward with treatment.
Wow. Such a friendly place. Thank yall for the great customer service.I just want to say I love bringing my daughter to the Orthodonist. They all make her and I feel so comfortable. Every ok new is so friendly and all smiles. Thank you for Maken my daughter not scared to come for her visits.
Thanks Dr. S and the JRO team for helping me get my oral health and braces right. Great staff, always doing their best!! Thanks guys
I'm still getting used to the transition from Invisalign to Damon braces but, this was my choice and everyone has been great with answering all of my questions and valuing my time. Yani is wonderful to work with! Everyone is super friendly and knowledgeable! I'm so glad I chose JRO for my orthodontic treatment!
I'm big on good customer service and I have to honestly say, Dr. Scarborough and his entire team have exceeded it! Who looks forward to going to the orthodontist? You will at JRO!! I would absolutely give them 5 stars and recommend them to anyone who was looking for a great provider! They are genuine, friendly, caring and they really put patients first. Dr. Scarborough is very knowledgeable and explains orthodontia in plain English. I really can't say enough great things about them!
The office is customer focused and beautiful. The staff is on point. They are friendly and always smiling. We only went once and my son said can he be my regular dentist. Felt like family automatically.
There is never enough words to describe the generosity, friendliness, professionalism, and quality at this office. The new office is absolutely beautiful. My daughter get's excited when it's time to come to the Orthodontist. We can't thank you enough for everything over the last year and a half. Dr. Scarborough and his team are wonderful. We love the new office, and especially the coffee machine and ice cream!
Have only been here for two appointments, but love them already! They have made my son feel at ease (first and foremost), seem very knowledgable, offer cutting edge treatment options, and of course the new office is super nice and modern. Looking forward to continuing a promising relationship!
My appointment yesterday with JRO was great. My assistant Lynn was really nice and friendly and she didn't mind all my questions, she even explained what the different instruments on her tray were for and what purpose they have. I'm only 9 years old and was a little nervous but she went real slow so I could understand what was going on. I had to have impressions for an expander (a device that expands the palate) so I was a little nervous not ever having done that before. They have some really cool things for kids like me who love computer games and ways to win prizes.
I can't begin to say how amazing JRO is. The new office is by far the best I have ever been in and seen . They have Starbucks coffee and a yogurt machine for thier customers as they wait or to take out with them . They had charging doc station so you can charge your phone ... And mini iPads to use while you wait . And the sad thing that's not even all of it . You just have to go there if you ever need any type of othordonic work . My son loves coming to get his braces tightened. The staff is AWESOME! I esp love thier new uniforms it's a lime green top ... I can't wait until I return to start my treatment! And this review is not even giving enough credit . You just have to go and visit so if your looking for a great othordonic JRO is the place to go . And the new location is literally 2 mins from home !
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