Don't get scammed, they stole my money. Literally off my debit card. For $42.77 I didn't authorize.
Cozze Marinare!. The receptionist here is great, very friendly atmosphere and easy to get along with? The choices of bronzers and lotions are great and the beds are set to perfect temperature? the stand up if great for really getting a more even tan... Great place!
wont stop billing you, con artist. my healine is simply and true, do not, repeat do not give this place your credit card, and if you dont believe me google texas district attorney darque tan, now they are trying the same thing here in cali, beware
worst salon ever. Number one, there beds are dirty #2 doors in salon do not lock un even mystic tan/orange color #3 closed sundays #4 parking is expensive #5contracts 3 month miniumum ick #6 dirty dirty dirty #7 orange mystic tans
con artist tanning scam. this place will not stop billing me, google texas darq tan texas DA there owner is in big trouble. do not do not give this place your cc info they are total cons
On The Fence. I have been tanning at Darque Tan since Robbie opened the first one in Houston, TX sometime in the 90's. It was always great in Texas! They even had a 24hour location! BUT..after moving to Beverly Hills, my opinion of the place has gone downhill. First of all, I buy a package and because they can see that I've been a member before, they didn't really hassle me about a bigger more expensive package. Mine was 18.88 a month. That was good. Then I got really annoyed by the constant upsale! Not all of the staff, but most, would argue with me about how many minutes and what bed I wanted. I'm 31 years old and I have been tanning here for years! If I want to tan in a level 4 two days in a row..leave me alone about it! They have this "always upgrade to the next level" theory...but not ONCE did they say after I tanned in a level 5 bed "do you want to go back to a level 1?" After a level 3..it's "do you want to do a level 4?" I say no I prefer the level 3, and some of them have flat out argued with me then rolled their eyes as they put me in a level 3. Then it's do you want the level 4?? OK. I'll take the level 4. Then the 5?? OK..I'll take level 5. Then wow..what do you know...?? For some reason after a level 5..it's "OK..so you want to do a level 5 again" It's not a question. It's them telling me what I want. (But isn't your whole theory about rotating the beds??) I'll say..I'll take the level 4 bed, and I get the response "the level 4 is not going to give you the tan you are looking for" REALLY?? Cause 3 days ago you told me level 4 was the way to go.. It's ANNOYING. Last week, they tried selling me some $200 lotions, I lifted up my clear Darque Tan lotion bag and showed them my lotions were full...but that didn't help. She kept going and going about the stupid lotion that I CLEARLY didn't need. Anyhow, long story short. If you're a Texan in Beverly Hills...don't expect the same customer service. Oh...and one of the employees (I won't say her name) likes to go home early and has straight up told me at 6:15pm on a Sunday (they close at 7) that I could only tan for 15 minutes instead of the 20 I asked for...then I saw her walking out of the door at 6:45. Boo!!
BE WARNED they will rip you off. I used to tan with them but it was too dirty with awful costumer service so I canceled my membership and then 4 months later when I was online banking I found out that they never stopped charging me although my member card no longer worked. When i told them they were extremely rude and did not refund me..DO NOT TAN WITH THEM!
Cheap and Dirty. If you are looking for a cheap but dirty place to get a tan with terrible customer service, then this is the place for you. Today was my second visit to Darque Tan and my experience was very much like my first. First of all, I tried calling in the am to confirm that they were open. First the line was busy, then no one answered (there wasn't even an answering machine) so I gave up. When I arrived, there was no one at the front desk (which would explain why the phone kep on ringing). After 5 minutes someone showed up and escorted me to the Mystic Tan room. For the second week in a row, they were out of hair nets, so they offered me a foot net to cover my head! Room was disgustingly dirty, with a used towel on the floor. The guy who escorted me didn't even replace it, but handed me a towel the size of a dish cloth to use to wipe off my entire body after the tan. actually, come to think of it, he didn't get me the towel, i had to fetch it myself. After i disrobed, i went to lock the door, only to find that there was no lock on the door. Seriously people, you have people in their birthday suits in a tanning room, no one is manning the front door, so basically anyone can walk through the front door and directly into one of the unlocked rooms. I now uderstand why the montly cost of unlimited mystic tans at Darque is roughly the same as ONE tan at most other tanning salons (~$30). Here is how they save costs 1) don't clean rooms after each use and provide clean towels 2) employ one person - most salons have multiple people, so that there is always someone manning the desk 3) don't clean bathrooms 4) i'm guessing here..but quality of mystic tan doesn't seem to be as good as other places - can barely see my tan 5) only offer one level of mystic tanning - other places offer 3 levels 6) DON'T purchase locks for doors.
Great sunless tanning rates, dirty tanning rooms, AWFUL staff. The sunless tanning products are great and the prices to sunless tan are incredibly low. The UV free tanning rooms are not very clean and the floor mats in the sunless booths are stained and rarely changed. The staff is HORRIBLE! incredibly rude staff and offer very little assistance. Extremely incompetent and make it unpleasant to have to go there.
Best Tan in LA!. I read the two below & I had to chime in! I've lived all across the Southern U.S. & the ONLY time I am glad to tan is when in a city that has a DARQUE TAN SALON. Doesn't matter if they have salons in areas where tanning is inexpensive or overpriced, these guys are consistent even in Beverly Hills. The decour is spa-like & facilities spotless, I always said hi to their salon cleaners every time I went. The staff are friendly & know more about tanning then any other place I've tried. To top it all off I was a VIP Member which was $18/mo for unlimited VIP beds & 1/2 off higher pressure beds and spray tans... no contract. This place seems too good to be true... but it is :)
Great Customer Service. So this was the first time i opted to fake my summer glow. I was not sure what to expect from the experience, but fortunately the staff was extremely helpful and not only walked me through the process, but also helped to design a plan for me to help me achieve my goals. The results were perfect! I even was told about their available spray packages.... something I am considering for the future! I highly recommend this place!!!
Filthy Beds and they will not refund your $$. My girlfriend used to live in Texas and tanned at this place so when we were looking to tan again- we headed right over to the Beverly Hills location. I used to manage a tanning salon- I know what the bulbs should look like and how the beds should be cleaned. These beds are FILTHY and the employees are less than knowledgeable about the beds, their cleanliness or their products. I tanned on one of the regular beds(which is part of the monthly package) and was itching for hours afterwards. I complained and was not able to get in to the office to do a cancellation for weeks- when I finally did the Corp office basically said- too bad- you only have 7 days to get a refund. That would be acceptable if their beds were CLEAN and I was cancelling for a different reason. I gave them EXTRA money in good faith because I intended to tan there often. They refuse to refund any of my money. I would HIGHLY recommend that you do not tan at this salon.