Last week I went to Galpin Honda to buy my first car and Rick Nasser was the sales person to help me Rick was awesome he worked with me and got me approved on a car that I really wanted I totally recommend him thank u Rick .
I had a great experience at Galpin! Definitely recommend Diogenes Saragoso . Helpful, professional, super great salesman! I had no regrets choosing that guy!!!!!! I got the best deal that I could. Thank you Diogenes! You are super great doing your job...
Pleasant experience for a first time buyer! I just want to thank Beverly for helping me in purchasing my new car. She was very friendly, helpful, and honest. I would definitely recommend her to my friends and family!
Stay Away from MISSION HILLS GALPIN HONDA!!! Please read! Real client and regret every minute of it! Don't end up in the same mess I am in. This does not deserve one star but I HAVE to select one. I bought my car there in November 2017, it is July 11, 2018 and I am still having paper work issues. 1st issue- the dealer cashed my deposit check 3 days before the day I had authorized it. Mind you, they promised me and reassured me that they would wait to cash my check. Nope, $1,500 deducted sooner (w/out my knowledge). My house payment was due the day before and my bank contacted me saying my house payment did not go through since $1,500 was taken.. this isn't a small bill- its my MORTGAGE- AKA CREDIT SCORE!! That was my first issue. (nothing was done for the inconvenience- NOTHING) 2nd Issue- the sales man that sold me my car passed away a few weeks after (RIP his soul) and he did not sell me the correct car. I had paper work that was not for the car I was driving. Pretty much I had gone 4 months paying a car that was not mine and insurance for a car that wasn't even the correct car. I drive everyday, even took the car to Vegas during December, and in March they call me, telling me I need to take the car back because they messed up my paper work. This put my payments on hold for 4 months and I could not make a payment because I didn't have an account. Because God is great I did not crash during that time, but if ANYTHING had happened to me, I was not covered. The sales manager is so rude, didn't even handle my case- instead he forwarded it to his Agent Luzmaria Sanchez. I took the car back - they took my plates off and i had to wait for a new contract. (again, NOTHING was done for this inconvenience either) 3rd Issue- If that wasn't enough, this week I received a letter from the DMV saying they cannot find my proof of insurance and my registration will be suspended on 7/27. WOW!!! I PAY $300 for insurance every month and my $500 payments for the car. I have NEVER been missed a car payment and I have NEVER missed an insurance payment either.. So now, it is July and I don't know who's insurance I am paying or what car. Honda doesn't call me back. Iv'e requested to speak to a supervisor, but no... no one calls me back or acknowledges me. PLEASE DO NOT BUY A CAR FROM THIS DEALER!! I am one to love the Honda brand, but this dealer is a joke. Please Please Please go to a different dealer. Its a shame that the cars are great but THIS precise dealer does not know how to sell cars... and that's the only job they have. If you are car shopping, please go to a different Honda. Take it from me, now I am stuck in this pickle and I honestly don't know what to do at this point. They will tell you everything you need to hear, but as soon as you sign you are another number to them. Honda's are great, I just wish this dealer knew how to actually sell cars.
I had such an amazing car buying experience at Galpin Honda with Gilbert Jordan. He got me the best deal I couldnâ??t pass up, I did compare prices and did my research on which car I wanted also pricing. I had my eye on the new Honda Accord Hybrid Insight. Gilbert Jordan helped me from start to finish, offered us all the amenities that there are at Galpin. I definitely will come to get my next car from Gilbert Jordan at Galpin Honda.
It was a great expirience I was helped to find the best deal and the perfect car to suit me. i would recommend going with Javier Navarro he helped me and was very helpful he made sure I got the best deal for my car and has been helping my whole family as we have gotten our cars he is the guys to go to.
I had initially came in with the intentions of trading in my lease for a new one and Brian was nothing but extreamly helpful in accommodating to my needs and expectations. He took me on a test drive, helped me with running my credit and all the paper work and ending with showing me how to use my new car. I really appreciate how patient he was with my family and I during my entire visit here. Overall very friendly personality and made it a very stress free experience !!! Thank you Brian Hernandez
Brian Hernandez is great and so helpful, trustworthy, and actually cares about you. He will not lead you wrong and make sure all the details are right before you go and makes sure you process is easy and fast. I have never been happier with this experience!!
I cannot explain how thankful I am to be referred to Javier Navarro. I went to a Toyota dealer years ago and had such a horrible experience. I was very nervous about going to a dealer again. But I am beyond thankful I met Javier. He made everything so easy. I felt really confident I was getting the best deal. Everyone throughout the process was very friendly and made us feel we were in the right place. Thank you Javier. Excellent salesman
Javier Navarro is by far the best car salesman any one could encounter when trying to purchase a car I rate his hospitality 10 out of 10 . He was really helpful , honest, and friendly. Heâ??s really knowledgeable of the cars and their features. I recommend him to anyone whoâ??s looking to purchase a car .
I am so fortunate that I had my first experience looking for a new car with Javier Navarro. He exemplifies everything one would hope for in a professional car salesman. I walked in right before closing, and he allowed me to take my time and answered all my questions, my husbandâ??s questions, and my motherâ??s questions. This man knows cars, which made finding the right one quick and easy. His positive and welcoming attitude all around made the process so stress free. I walked out with absolutely no regrets and completely happy! My mom was recently in need of a new car, but was hesitant to go to a dealership for a new car. I immediately thought of Javier because I knew heâ??d get her in the right car quickly, processionally, and affordably. He made time for her the same day (his day off). Needless to say, he goes above and beyond, and I would recommend everyone to go see Javier Navarro if they are looking for a car.
This is my second car from Micael Johansson and he delivered again. Consumate professional
I got referred by a friend to see Micael Johansson and I was well pleased. Great customer service and I got a great deal. I will also recommend going forward
My husband and I trust no one but Javier Navarro at Galpin Honda, for all of our vehicle needs and wants. We recently bought our 5th car from him. He makes the car buying process easy with no BS. He works tirelessly to ensure we get the best deal and the best vehicle, and most importantly he listens to us and doesn't try to manipulate the situation. I have referred many friends and family to him and they all agree he is the best. Although Galpin Honda is extremely busy on any given day, Javier will be available to meet your needs. His communication is great and will respond to texts and phone calls immediately. I can't say enough about how lucky we have been to find him, he is amazing!
I recently went in to Galpin because I wanted to see if I can turn in the lease to my 2016 CR-V early. I had gone to a Rep by the name of Javier Navarro for my previous lease and knew I had to see him again. He is amazing and extremely helpful & made the experience very easy. He was very polite, honest and genuinely seemed to care about my experience. I know for a fact he helped me get the best deal and I would highly recommend him to anyone who is looking to get a new car. Honestly best experience. Thank you Javier!
I recently went in to Galpin because the lease on my 2015 Civic LX was coming due. I had an amazing and extremely helpful rep named Javier Navarro who made the whole process very easy. He helped me decide on a new 2018 Civic Ex that proved to save me money at every turn. He was very polite and genuinely seemed to care about my experience. He listened to my concerns which all had to do about saving money. I know for a fact he helped me get the best deal and I would highly recommend him to anyone who is looking to get a new car. Honestly best experience Iâ??ve had to do with a dealer. Never going anywhere else ever again.
We are happy because Today we got new Honda Civic EX model for my friends. Alexander take care of us. He is the best for what he is doing. Gave us his insights, share his advices with us. Even he tried his best to decrease our rate. When you will decide to buy car, just ping Alexander and just enjoy his service!
It was the first time I have purchase a car through Honda. I called the office and I was transfer to Jhonathan Santos , he invited me to came and see the cars they have in the shop. I got there and he received me well and offered me a drink. Jhonathan was very hospitable and explain things to me well. He make sure I understand what he was saying before he move on to the next think. He answer all my questions and made me feel comfortable and relax. Jhonathan made me to know that I am in the right place and in good hands. Thank you Jhonathan Santos for all your help and God bless you. Alex.
Diogenes Saragoso made my experience at the dealership easy and smooth! He took the time to help me to get the best deal possible. He was a delight! I will definitely recommend Diogenes and Galpin to my friends and family! Thank you!
I leased two vehicles on two separate occasions and both salespeople Jr. Morales; and Brian Hernandez were very helpful, knowledgeable and well informed. If you are looking for someone to help you buy or lease a vehicle at Galpin Honda ask for one of these two helpful gentlemen.
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