I really tried to look for something that I did not like about La Bella Dona Spa & Salon. This is the BEST Spa/Salon I've ever been to. I have tried many different place and this turned out to be the most wonderful day of my life. I was given a gift certificate for a Custom Facial and I added a 1 one Massage, Manicure, Pedicure and a Wash and Style. Each service was done by a different lady and each one was amazing. Thank you for my great spa day. I will be back and I will tell all my friends.
Had a men's Brazilian Wax. It was good. Would have appreciated better communication with how much taken off the front but I am very happy with the results.
Best brazilian wax in richmond so far. The girl was telling me about something called blue wax and it was a great experience. I liked that they made sure I was a happy camper when I left. Thank you goes out to Nellie!
What a great place! I absolutely love them. They treat me so darn good!
I had a very nice time when I went in for an eyebrow wax. I was talked into getting a facial while I was there and it was one of the best decisions, I've made in a long time. The treatment i got was a Microrettinol. Alougth I couldn't afford the series of treatments that I wanted to buy, just the one service that I have gotten done has made the world's biggest improvement. You know it's good when your Husband tells you look younger. I know what I want for my anniversary. Ladies you are in good hands here.
Thank you ladies. Nellie, my brows have never looked so perfect. I think you are the first person to understand me when I say I want thick arched brows. You made me laugh when you started discussing in great depth the removal of a single hair, but your attention to detail, or OCD, whichever it is, is sincerely appreciated. Your kindness supercedes your extraordinary talent. Thanks Nellie.
Best facials in Richmond!. La Bella Dona provides the best facials in Richmond! They use top-notch skincare products. All employees are great! Molly goes above and beyond on her facials. She does a thorough job and follows up with each patient. The front desk lady is extremely helpful and friendly as well! Seriously, best spa in Richmond!
Horrible!! Horrible!! Horrible!!. This place has to be the most rude, unprofessional and unwelcoming business in Richmond. Which is ironic being that it is a place one would go to relax. The owner, Nancy, has one of the nastiest attitudes that I have encountered in quite a while. My journey with this place goes back quite a while. It began with the purchase of several gift certificates at once for what I believed were some amazing deals. However, I guess the old saying "you get what you pay for" is true. There are several things that happened to leave a bad taste in my mouth with this place. I only kept going back because some of the girls that actually perform the services were very nice but most importantly, I didn't want to lose the money already spent on giftcards. Which brings me to the last straw for me. I recently went in to redeem my last gift certificate for a 4.5 hour spa day, to include a massage, facial, mani & pedi. When i called to book the appointment I was told I didnt have to do all the services in one day. So I decided to just book for a much needed massage first. On the day of the appointment, after my massage I was told that they could only honor my massage & that all other service would be void because the gift certificate had expired. I immediately grew angry because my gift certificate clearly stated that it was not to expire for another month. They began to explain that it was an error on behalf on the gift certificate company they used. To which I responded was not my problem. I have not had the gift certificate a year yet. They would not budge. This has to be illegal. I have had more than one incident at this place but this was the most ridiculous of them all. I would not recommend this place to an enemy to say the least.
I WILL NEVER RETURN TO BELLA DONA. I received terrible service there. The employees were not courteous and were very abrupt. I was taken to a room that was dirty and smelled of B.O. Additionally, the temperature was freezing and although I requested another cover, they never brought one. When I left, I felt as if I had wasted my money. I was disgusted at my experience and will never return. I will also advise everyone I know to avoid this establishment.
Stunned. I got real crazy and decided to do the Shellac manicure. IT has literally changed my life. That's stupid to say about nail polish but it has. Maybe because i have ocd and perfectionism problems but gone are the days worrying about this or that chipped nail. Gone are the 2 trips in a week to get my nails painted. I refuse to do gels or acrylics, not matter what anybdoy says they destroy your nails, but this shellac manicure has lasted perfectly for 15 days already!!! Thank you Chrystia for taking the time to explain things to me so clearly, who knew that there was so much to know about nails!!!!!! Thanks Ms. Chrystia, I urge you to try out the shella 14 day manicure if you're looking for an easy solution to the worlds biggest nemesis of fingernail polish, chipped nails and limited durability.
Wonderful treatment, will go back again. I've always had a good experience at the La Bella Dona. I have my favorites but I'm sure they're all very good. The front desk is always pleasant and very nice and the bottles of water they offer you are a nice touch. I only book my mani/pedis with Chrystia because they last for weeks and she is meticulous about my paint job. And I’m lucky enough to have found my bikni waxer for life. Book with Esther for your Brazilian Bikini waxes, the procedure is of course not painless like they say, but it was the least painful Brazilian wax I’ve ever had and I’ve been everywhere/seen everyone. The rooms are nice and Esther always make me feel at ease, I have incredibly sensitive skin and the redness after a wax is usually gone after an hour or so. I only go to La Bella Dona for my Brazilian waxes.
Fab & Fave. Every time I walk out I feel like a new woman.
best brazilian bikini waxing in richmond. What a great place! That was the best, fastest, least painless brazilian bikini wax I've ever had in Richmond. I tried two other places, one place used the hard wax and had a decent technique but it was in a sketchy area of town and too far for me to drive. I need convenience and professional. The other salon had a weird older lady who made me feel uncomfotable. La Bella Dona was the third place on my list of places to try but it should have been my first. I can only think of it like comparing those other places like, "the hair cuttery" to Mango Salon. It was a totally different level of professionalism. No tacky slogans or pushy people. just friendly girls, a painless wax, a discount because I'm a college student - WHO KNEW!- and a great place. I love La Bella Dona and I send all my sorority sisters there now. It's like a DC brazilian bikini wax - you can tell they've been doing them for years!
Great Service! Lovely Staff! Fantastic Prices!. I've been going to La Bella Dona for over two years and am a faithful customer. I've been to almost every spa in Richmond and once I found La Bella Dona I have been a faithful customer. My husband and I recently had their couples massage for our one year anniversary and it was to die for. It was our first time getting one together. It was romantic and relaxing. The also have great specials and deals on their website.
Nice and not commercial. A few years ago I was in a car accident and did some damage to my back and following after that my insurance used to cover some of my massages for medical reasons. My benefits ran out on that but I'm addicted to massage still so I have to pay out of pocket. I've gone to the big massage houses and paid a great price for an okay massage. And i've paid a ton of money at "spas" for a pretty terrible massage. I went here on a recomendation from a friend's wife and i had the best massage of my life. The massage room itself is nice, isolated, quite and it even has a cute little fireplace in it. The massage therapist i had used to be a nurse before she went into massage and she did a real bang up job. I'll definitely go back. The price point seems low for what was an exceptional massage in a really classy establishment, really the best of both worlds.
Good times. I used to see Denise for my brazilians. She was d@mn good. And funny. I loved her. After she had her baby I could never get an appointment to see her and I just didn't feel comfortable seeing any body else. When she returned from maternity leave not only could I not get an appointment with her when I did schedule one, they'd call me and tell me she was sick. It happened 3 times. Unacceptable. I talked to the owner and she gave me a credit for my next wax and I really appreciate her trying to make the situation right. Next thing I heard Denise left for maternity leave, and then I heard she was fired. So at this point I couldn't really wait any longer. I let them make me an appointment with who ever was available, and I gotta say. I was happy. Esther was my waxer and she did great. Maybe she had a little different style then Denise but it was same thing, in and out real quick. Everyone just seems so happy there whenever I go. Which is weird to me, everybody's getting waxed, and it all hurts. But overall it was pleasant. Esther's my new girl and I feel like I've been seeing her all my life. I don't know if it's the place or the girls or the crazy weird happy trip everyone's taking there but I missed it. And I'm glad they have someone as stellar as Esther on board and I'm not so afraid to try somebody else now.
Trickery and Deceit!!!!. For those of you that were Denise's customers, do not believe the lies they are telling...Denise is NOT on extended maternity leave, she was FIRED! The owners of this business are hoping that you are not smart enough to realize that a person would not go on maternity leave three months AFTER she came back from maternity leave. They are being dishonest in an effort to keep clients there because they know that some people will leave once they find out the truth. I started at La Bella Dona in 2005 and when I came in for my appointment, they did not tell me Denise wasn't there, they had just resceduled me with someone else and when I inquired, they told me Denise was on extended maternity leave. Luckily, I was able to contact her and find out the truth. I will never go back to La Bella Dona again and I am encouraging everyone I know not to go there either unless you want to deal with shady business practices.
Great facials. I have horrible skin and always have tons of issues (acne, scars, etc- you name it, I have it! :)). I met Brooke when she worked at a different spa and followed her to this spa. She truly is an artist at what she does: my skin always looks 100% better when I have a facial with her. I went to her before all major events in my life for the last 5 years or so, and never left dissapointed. For anyone who has problem skin, I highly recommend a facial with Brooke: she really does have a magic touch! :)
Brazilian Wax. Went there on 19 Jul 08. They did not really acknowledge me like the other customers (white customers). Got a Bikini wax, they left wax in my hair area, one sides was waxed further in then the other side. They didn't even use a cream after waxing! To top it off they charged me $50.00 just to wax my bikini line! The SERVICE SUCKED & THE PRICE WAS TO HIGH FOR THE SERVICE! Claudia's is wayyyyyyyy better! I would never recommend them!
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