"IT'S JUST BUSINESS" Took a sick puppy in and they wanted over $500 upfront and didn't even know what was wrong with her yet. When I offered the bulk of it upfront and my card info for the other 100 at the end of the week, they just said "no" and rushed her out the door. AFTER charging us $100 for the visit and lack of diagnosis. Victoria Passed 7 1/2 hours after leaving the vets office. Thank you so much for reminding us that to you, (in YOUR words) "it's just business"