Wonderful Haircut!. New to the city - I surveyed several salons before selecting Richel D'Ambra for my haircut. What truly motivated me to give them a shot was the wonderful service I received well in advance of my haircut. Due to my crazy schedule, I called the salon multiple times to change my appointment and each time I was greeted warmly and accomodated without any hassle (thank you Najada!). Initially I was a bit cautious of the treatment I would receive given the salon was located at the Ritz Carlton and I'm not exactly their 'target audience' but I was pampered from the minute I walked in till the end of my package. I got my haircut and accent highlights from Joe Butler. All I can say about Joe is that he is a wonderful person and an excellent stylist. He was patient on hearing what I wanted to get done and even better at explaining what would be a better choice for me (thanks joe).