It's the View. First of all it is the typical Cheesecake Factory as far as menu goes... the wait is ALWAYS incredibly long so when we go we plan to sit at the Bar no further expectations than that. You can either take the escalators or the elevators. The view is breathtaking and truly a urban experience as far as getting the "feel" of the city. I recommend sitting outside at least once. The service at the Bar is always rushed for the Bartenders as they are handling drink orders for the tables as well. Our drinks were strong and tasty and the appetizers we ordered were plentiful. I do suggest if you venture up to the top floor of Macy's to try this Cheesecake Factory - come with the mindset that you will more than likely have a wait but hey your in one of the most beautiful cities in world enjoy the experience go browsing in Macy's... although I am not sure the pagers work that far =/ Respectfully Reviewed
Nice place for cheesecake, and a drink as well. Visited several times a few year back. Added a few pounds at this nice place.... Love the roof veranda and the nice view from there!
Great Location and food!. The Cheesecake factory is a place I come to whenever I go to Union Square. I love their appetizers and their deserts. The portions are big and I am always stuffed when I leave- in a good way. Their outdoor seating is a real treat and anybody that goes their must try it out. The only drawback is their mixed drinks/cocktails which are a bit weak sometimes.
Not many healthy choices. After the long wait, about an hour, the menu selection was pretty much filled with fats and sugars, without a lot of healthy options. After inquiring about the composition of the dressings and sauces, we determined that if it doesn't have an over abundance of mayonnaise, it has an over abundance of sugar. The cheesecakes were nicely presented in a clean display case and the bakery staff is pretty well informed, except about the fat, sugar and calorie content.
Decadent cheesecakes and classic American cuisine makes this a popular chain..
Faux-rustic finishes and colorful light fixtures abound at this almost always crowded chain. The thick-as-a-book menu features Americanized versions of worldly cuisines--Mexican, Vietnamese, Italian, Thai--but succeeds best with American classics. Burgers are a good choice, especially the ""Roadside Sliders,"" mini burgers served as appetizers. The myriad cheesecakes are over-the-top in concept and decadence. You'll leave full, with leftovers.
why would you go here?. why would you go here when there is so much amazing (non-chain) food in san francisco!? go someplace original and authentic, like Colibri right down the street. Save the cheesecake factory for your work trip to Cleveland if you inist on supporting this chain!
Good but LONG wait, huge portions. The positives: Cheesecake Factory has an enormous menu with lots of delicious options, so everyone in your party will be satisfied. The salads, sandwiches, and pastas are all great (I usually order Evelyn's Favorite Pasta). The portions are gigantic, so although the prices are a little high, it's really like two meals in one since you usually take half to go. Of course, the specialty cheesecakes are unbelievable - you can't find stuff like this anywhere else. The rooftop view is amazing, and there are heat lamps for when it's cold. Also, it is in a central location for anyone in the Union Square area. The negatives: there is an insanely long wait (HOURS), it is always crowded, and there are no reservations. But if you are in the area, go and grab a beeper at least 45 minutes before you want to eat and continue your shopping ... by the time you're done, your table will be ready.
Top of Macy's. The Cheesecake factory lives up to it's name. Several choices of Cheesecake. And you get to look at all of them in the display case while you are waiting for a seat. This place is popular so be prepared to sign up, take your beeper and don't wander too far. I was able to get the beeper, go shopping for a pair of shoes at the men's Macys next block and return to Cheesecake factory in time to wait an additional half hour and it was not even busy dinner hour yet. But I like the big portions of everything, like the burritios, and the mango madness drinks. Great desserts. Great salads and big too. The waitstaff is overworked but they are friendly. Also suggest sit outside when the whether is not too cold.
It is what it says. The cheesecake is the best. It's indulgent and rich, and the cheesecake is the main reason why I come back to this restaurant. The food is ok, but comes in huge portions. The wait is RIDICULOUSLY long, but once I'm seated, I always find the waitstaff very friendly and accomodating. A few times I've had something wrong with my food - chicken was undercooked (bloody!), string found in my mashed potatoes, hair found in shepherd's pie - but they have ALWAYS been very apologetic, offering a replacement dish, and complimentary cheesecake. THey've never been snooty or slow about it. They always address it immediately and are apologetic for their mistake. A good place to bring a large group (like my family of 6) b/c the menu has TONS of variety; everyone should be able to find something they like.
interminable wait, deep-fried everything. I was here a couple of days ago with a group. They claim to have dozens of dishes as 'specialties'. The vast majority are deep-fried somehow. The waits are infamously long. The service we received was marginal, with dishes coming out at different times, the kitchen failing to complete all elements of one order, the wait staff neglecting to fulfill a simple request several times, the drinks order being delayed repeatedly... My fish & chips was badly done - a bit dried out, extremely greasy. The 'chips' were traditional American french fries, not chips (thick-cut potatoes), the cole slaw was little more than shredded purple cabbage with no dressing of any kind. The servings were enormous, great if you hadn't eaten in several days, but what normal human needs that much food?! The chocolate cheesecake was good. I'd recommend coming here for dessert, when the lines would be shorter. The view is great!
One of my faves!. I know there are tons of other places to eat in this city, but I absolutely love this place. I know sometimes the service is a little lacking, and the wait seems like an eternity in the mobs of people, but the food is delicious and plentiful. I've been to many other places but this will always remain one of my faves. The specialty drinks, the appetizers, sweet corn cakes, tex-mex eggrolls, the never ending salads...and I don't even like cheesecake but the dulce de leche one is killer. I think I have been to every Cheesecake Fac. in CA, and in NV, and they remain consistent. To say that you can get better cheesecake at Jack in the Box is blasphemy! Who even eats at that place anyway? Gross!
Never again!. The place was crowded but expected. The only thing I didn't expect was to wait a hour and 45 mins to be seated. We got our drinks and order in fairly quickly. We were starving by then. We waited for another 45 mins before our food was brought to our table. Wasn't there suppose to be some bread for us to munch on while we wait? Nothing. When we got our food, it was luke warm. I paid $28 for a steak and it was tasteless. I could've gotten a REAL steak at Chris Ruths. We give it one more chance and order their cheesecake, Jack in the Box has better tasting cheesecakes. So overall, we paid $100 for an average meal and the waiting. We should have just ate IN N OUT! Oh one more thing, they don't do reservations but who cares we not going back there again.
Tasty Food with a Rooftop View. This place is your typical tourist trap the wait was long (about an hour) & every tourist thats downtown seems to be there. I have eaten at many Cheesecake Factorys so let me say that the menu goes on for days, not including the cheesecake! EVERYTHING IS TASTY. The wait staff was friendly & attentive. My personal favorite is the chicken & biscuits. Mounds of delicious, heavenly mashed potatoes, chicken, biscuits, & gravy that make you want to jump on a Stairmaster after your meal has settled. The view from the outside patio (floor 8 of Macy's) has a stunning view of tall buildings, shops, & the Christmas tree in the square. SMOKING IS OK OUTSIDE since Cali has banned it in bars & restaurants. Try one of the long island iced teas get your bang for the buck & put a little kick in your shopping extravaganza.
Good but feels like a Food Factory!. Have stopped in several times while shopping in Union Square, waits are typically 45mins and up. Once you're seated, service is efficient and quick. The menu is huge, pastas, pizzas, chicken and seafood, basic American food with Asian/Mex/Italian twists. The sliders appetizer is good as was the Chicken chop with mashies, nothing outstanding. Portions are huge so I never make it to dessert. Decor is decent and there is a nice heated patio with a great view. Overall a good spot if you can deal with the wait and flood of tourists
big yum. While the food isnt anything special, you do get a lot of it. The service for me has been spot on and they carry a good selection of beers. Oh and they're rumored to have some very good cheesecakes.
LOTS OF CHOICES/LONG WAIT. If you are dining with picky people this place is for you. There is something on the menu for nearly everyone (lots of chicken). The cheesecakes (and the food) are average but there are lots of choices. Serving sizes of everything are generous so be careful how you order or there will be leftovers. This place does not take reservations. If you go during the early part of the week the wait isn't as long compared to from Thurs on. Frankly, there are too many places in the city to wait 90 min to 2 1/2 hours. It's too easy to go to either Daily Grill or Max's (which does the lots of choices big portion thing as well) to wait for the kind of food this is.
I love this Place!. There is something on the menu for all tastes, the list of food they have is intense. Each time I order, I always find something else I want to come back for to try. You can easily make this a dinner place or just an after work drinks and appitizer place. I went there for my birthday and ended up sitting on the roof, over looking union sqaure. It was beautiful. Two days later, we ended up going back to the Cheesecake Factory because we had such a great impressionThe cheese cake is also great. I love the banana cheesecake. And no matter how easy it is to make, the fact is your in the city out to dinner, not cooking in your kitchen at home.
LOOOONG WAIT!. Their food was okay -- not worth the price. The cheesecake was BLECH -- the cheesecake I make is WAAAY better than their's.
Good start to San Francisco experience. While slightly crowded, we found the fast pace and responsiveness of the staff to be better than expected. The food itself was only slightly better than average, but the appetizers were excellent and the cheesecakes were out of this world!! Well worth the money spent on those!!!
Tasty.... Yes, the Cheesecake Factory is very touristy but they offer a huge selection which is great when you aren't quite sure what you want. Plus with the huge portions you can save half for lunch the next day. For those reviewers asking "where do you park?"...um maybe in the parking garage across the street? Also - for those of you not content to wait (and it can be a loooong time - we walked out on one occassion) you can get the cheesecake to go in about 5 minutes. The thai chicken pasta is delicious...
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